FAQs

What is Arit made of?

Our jewellers are made of Natural pearls, 18 karat platedgold and 925 silver .

What if I do not know my size?

Follow our instructions at our sizing page.

What if my arit jewellery need to be repaired?

If a piece gets damaged and you need a repair, email customerservice@agmesnyc.com to inquire. Please note each case is unique, and once we know the details of your repair we can better advise. You will need to pay for shipping the piece back to us for repair, and it may take 2 - 4 weeks.

How will i receive my refund?

Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Please note that shipping costs are non-refundable. Please allow 5-7 business days for the refund to post to your account.